Terms & Conditions

Terms & Conditions

GENERAL TERMS & CONDITIONS

Introduction

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

You must be at least [18] years of age to use this website. By using this website [and by agreeing to these terms and conditions] you warrant and represent that you are at least [18] years of age.

This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to our Primal Revolutions’ use of cookies in accordance with the terms of Primal Revolutions’ [privacy policy / cookies policy].

License to use website

Unless otherwise stated, Primal Revolution and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages or [OTHER CONTENT] from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website; or
  • redistribute material from this website [except for content specifically and expressly made available for redistribution.

Where content is specifically made available for redistribution, it may only be redistributed [within your organisation].

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Primal Revolution’ express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without Primal Revolutions’ express written consent.

Restricted access

Access to certain areas of this website is restricted.] Primal Revolution reserves the right to restrict access to [other] areas of this website, or indeed this entire website, at Primal Revolutions’ discretion.

If Primal Revolution provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.

Primal Revolution may disable your user ID and password in Primal Revolution sole discretion without notice or explanation.

User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to Primal Revolution a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to Primal Revolution the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or Primal Revolution or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

Primal Revolution reserves the right to edit or remove any material submitted to this website, or stored on Primal Revolution servers, or hosted or published upon this website.

Notwithstanding Primal Revolution rights under these terms and conditions in relation to user content, Primal Revolution does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

No warranties

This website is provided “as is” without any representations or warranties, express or implied. Primal Revolution makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Primal Revolution does not warrant that:

this website will be constantly available, or available at all; or

the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any [legal, financial or medical] matter you should consult an appropriate professional.

Limitations of liability

Primal Revolution will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

to the extent that the website is provided free-of-charge, for any direct loss;

for any indirect, special or consequential loss; or

for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Primal Revolution has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Primal Revolution liability in respect of any:

death or personal injury caused by Primal Revolution negligence;

fraud or fraudulent misrepresentation on the part of Primal Revolution or

matter which it would be illegal or unlawful for Primal Revolution to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, Primal Revolution has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Primal Revolution’ officers or employees in respect of any losses you suffer in connection with the website.

[Without prejudice to the foregoing paragraph,] you agree that the limitations of warranties and liability set out in this website disclaimer will protect Primal Revolution’ officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Primal Revolution.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

You hereby indemnify Primal Revolution and undertake to keep Primal Revolution indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Primal Revolution to a third party in settlement of a claim or dispute on the advice of Primal Revolutions’ legal advisers) incurred or suffered by Primal Revolution arising out of any breach by you of any provision of these terms and conditions[, or arising out of any claim that you have breached any provision of these terms and conditions].

Breaches of these terms and conditions

Without prejudice to Primal Revolutions’ other rights under these terms and conditions, if you breach these terms and conditions in any way, Primal Revolution may take such action as Primal Revolution deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

Primal Revolution may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Assignment

Primal Revolution may transfer, sub-contract or otherwise deal with Primal Revolution’ rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions constitute the entire agreement between you and Primal Revolution in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with South African Law, and any disputes relating to these terms and conditions will be subject to the [non-]exclusive jurisdiction of the courts of South Africa.

Primal Revolution details

The full name of Primal Revolution is Primal Revolution (Pty) Ltd

[Primal Revolution is registered in South Africa under registration number [2013/122278/08]

SPECIFIC TERMS & CONDITIONS

Description of Goods and/or Services

Primal Revolution is an online store in the organic supplements, natural foods and fitness equipment industry.

Sales Agreement

An agreement of sale between Primal Revolution and a customer is only valid once payment has been made and the company receives proof of payment. Up until this point all goods remain the property of Primal Revolution.

Delivery Policy

Subject to availability and receipt of payment, orders will be processed within one to two working days depending on how big the order is.

All orders are dispatched via the courier service or national air mail. A delivery being delayed is not grounds for return or refund.

You accept that in order for us to prove delivery of an order, we are not required to prove that you have personally received the goods, but rather that any person at the delivery address signed for the delivery.

Return and Refunds Policy

The provision of goods and services by Primal Revolution is subject to availability. In cases of unavailability, Primal Revolution will contact you with options.

An order can be cancelled if payment has not been made yet for the order by the customer. Once payment has been made by the customer for an order, the order can only be cancelled before the order has been dispatched by Primal Revolution.

If a product is damaged or broken when you receive it, you must inform Primal Revolution within 24 hours of receiving it. We will then make arrangements for a replacement product to be sent to you on our account or to refund you in full for the damaged or broken product.

All products are sold with a 3 day satisfaction guarantee. If you are not completely happy with a product that you received with your order, you can contact us within 5 days of receipt with the reason of dissatisfaction. If the product is in its original sealed state we will issue a return number and a return delivery address. Shipping costs for the return will be for your account. Upon receipt, we will inspect the item and if it is in its original sealed state, we will refund you the value of the product. If you have opened and/or used the product and are not satisfied, we will pass your feedback onto the supplier of the product. The supplier’s remedy is then up to their own discretion and Primal Revolution itself will not be held responsible for issuing a refund.

If you receive the wrong product you must contact Primal Revolution within 24 hours. We will check our system to see whether a miss pick has occurred. If there was a mistake we will arrange to swap the incorrect product for the one actually ordered on our account.

Customer Privacy Policy

Primal Revolution respects your privacy. This means that any and all of the personal information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. Any information you provide will be held with the utmost care and will only be used to process your order and to provide you with the best possible service. If you have any questions, please feel free to email us (see contact us).

Payment Options Accepted

Payment may be made via Instant EFT, Visa, MasterCard and credit cards/ international credit cards through PayFast into the Primal Revolution PayFast Account

Credit Card Acquiring and Security

Credit card transactions will be acquired for Primal Revolution via PayFast Services who use the strictest forms of encryption.

Customer Details Separate from Card Details

Customer details will be stored by Primal Revolution separately from card details which are entered by the customer on the PayFast Services secure payment terminal. For more details on PayFast Services please visit the PayFast website.

Merchant outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. The transaction currency is South African Rand (ZAR).

Disclaimer

It is our mission that all information on this website is as accurate and up to date as possible. However, due to the possibility of human and technical error, Primal Revolution accepts no responsibility for the accuracy or completeness of information provided on the website. Neither do we accept responsibility for any adverse reactions that any of our products may cause. While we have taken every reasonable measure to ensure that the products promoted on this website are of the highest quality and safety, the recommendations on this site are not the advice of a medical practitioner. We therefore advise the consultation of a medical practitioner if there is ever any doubt as to the use of the products.

Use of the Primal Revolution Website

This site may be used by customers to browse the content and products and to make legitimate purchases. Persons may not use this site for any purposes such as fraudulent or speculative transactions or to copy, reproduce, republish or redistribute any of the images or content available on the site.

Variation Policy

Primal Revolution may, with sole discretion, change this agreement or any part thereof at any time without notice.